Lyft connects drivers and riders with Google Maps APIs

Posted by Vishay Nihalani, Product Manager, Lyft

(Cross-posted on the Google Geo Developers Blog.)

Editor’s note: Today’s guest blogger is Vishay Nihalani, Product Manager at the ride-sharing service Lyft. Read how Lyft uses Google Maps APIs to help riders save money and get to their destinations faster. Lyft is one of many customers sharing their story as part of our cross-country road trip, Code the Road.

We know a lot about road trips—people have taken tens of millions of rides with us from the steep hills of San Francisco to the city streets of Chicago. Ride-sharing today is an intensely competitive business. If you’re going to succeed, you’ve got to connect riders and drivers simply and conveniently and make the experience delightful from beginning to end. That’s why we chose Google Maps and the Google Maps APIs. We started using them with our internal operations tools, and when we saw how valuable and scalable they were, we worked with Google to launch their services in our customer-facing apps.

The Google Maps Android API creates our Android app’s main interface—it’s the map you see when users log in. Our users can drop pins on a map or enter their location manually to indicate pick-up and drop-off locations. Through reverse geocoding, the app will recognize locations and determine an address automatically based on where the pin is dropped. We also help people find their locations by using the Google Places Search API. People often think about the places they want to go by name—for example, they’ll enter “Cliff House” rather than the restaurant’s street address. The Google Places Search API allows a passenger to enter the name of a destination.

When customers use our app, they expect there’ll be a car waiting for them and they’ll get to their destination as quickly as possible. They need to know when they’ll be picked up and when they’ll get where they want to go. We make it easy for our riders to quickly see this information right in the app.

Lyft now has more than 100,000 drivers and delivers more than two million rides per month in 65 cities. We’ve seen more than 500% growth in rides and revenue since last year, thanks in large part to Google Maps. And we’re exploring ways to make Lyft even better by using maps to improve the ride options we offer—for example, by expanding our new Lyft Line option for riders going in the same direction.

Google has been a great partner and has really contributed to our success, so we’re pleased to participate in Code the Road as Google celebrates mapping innovation and fun on its trip across America. Kyle Madsen, Android Developer at Lyft, presented at the Chicago developer meetup on June 9th. It was a great crowd and an exciting event. We hope to see you on the road!

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Hilton helps guests book the perfect room with Google Maps APIs

Posted by Virginia Suliman, Vice President of Digital Design and Development, Hilton Worldwide

(Cross-posted on the Google Geo Developers Blog.)

Editor’s note: Today’s guest blogger is Virginia Suliman, Vice President of Digital Design and Development, Hilton Worldwide. Read how Hilton is experimenting with Google APIs to take the guess work out of the hotel booking and room selection process. Hilton is just one of many customers sharing their story as part of our cross-country road trip, Code the Road.

No one likes surprises when they reserve hotel rooms, so it’s crucial for Hilton that people see exactly what they’ll be getting before they arrive. Currently, Hilton’s HHonors guests can use the HHonors website and app as a one-stop tool to control their on-property experience – from finding the best hotels in the right neighborhoods and booking the most suitable one, to soon, using the app as a room key.

With a spirit of constant innovation, we’re always looking for new ways to enhance the guest experience. One way we’re doing so is by experimenting with the Google Maps APIs through proof of concept iPhone app functionality we built to enhance the room selection process during digital check-in. The concept tests a the Street View panoramas, part of the Google Maps SDK for iOS, letting users see on the app the exact view they’ll experience when they get to their hotel room. For example, they could virtually look out their window on the app and select the room that overlooks a park or a quiet street corner.

People care not just about the hotel they stay in, but also about the neighborhood, including what kinds of food, entertainment and amenities are nearby. So in our concept, we also tested a controlled list of businesses and points of interest from the Google Maps Places API for IOS to highlight nearby destinations via the HHonors app, like Lincoln Center in New York City, a great fish restaurant in Boston, or the Centennial Olympic Park in Atlanta.

The full potential of Google APIs sets in when you combine them. If successful, the Maps and Street View panorama concepts could one day fully integrate into our HHonors app or global web portal, which already uses Google Maps Business View to offer panoramic virtual tours of our properties to guests.

We believe that happy travelers are repeat customers who become loyalists. If you feel connected to the experience you’ve had with us, you’re more likely to return and to tell others about it. Through technology, we’re hoping to make it easier for people to find the perfect room, have an unforgettable stay and come back for another adventure.

We were delighted to participate in the Code the Road trip. We hosted the Code the Road bus at our Hilton Chicago property on June 10 and at Hilton Headquarters in McLean, Virginia on June 22. You can also see the Hilton HHonors app window-view proof of concept demo on the bus.

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