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Monday, December 19, 2016

Reaching customers with kiosks and digital signage just got simpler


Editors note: To learn more about managing intelligent Chrome devices, join our Chrome product team for a Hangout on Air on Thursday, November 19th at 10AM PST.

More and more businesses across the globe are using DIY-service models and integrated mobile, digital signage and kiosk technology to personalize their customer experience.

While the customer experience is enhanced, the administration experience needs to stay simple. That’s why we developed the web-based Chrome Device Management Console, which allows business owners to remotely manage their fleet of devices across all their storefronts. "We tried many different solutions, using Google for signage was the easiest to push, control and manage throughout the enterprise,” said Alan Mariotti, Vice President of Technology and Security at Chico’s. In fact, IDC found that Chrome customers they spoke to averaged a three-year ROI of 319% for Chrome devices when used in kiosk mode, with an investment break-even time of approximately 4.8 months.

Today we’re introducing a more streamlined console just for digital signs and kiosks called Single App Chrome Device Management (Single App CDM), priced at $24 per device per year. Single App CDM offers ongoing reporting that monitors the health of your kiosks and signage at all times. You’ll get alerts if a device goes down and can remotely reboot the device without dispatching a technician. You can also get live updates about system usage and capture screen grabs to see exactly what viewers see.

Single App CDM can be used with a variety of Chrome devices – like the ASUS Chromebit, which is available for purchase today – to share relevant content quickly and simply, with the flexibility and security to seamlessly integrate into a broad spectrum of signage configurations. For example, the menu boards at a coffee shop or cafe could be powered by Chrome devices like the Chromebox, Chromebase and Chromebit, running a Chrome Kiosk app that displays relevant, dynamic content. Combined with our rich partner ecosystem of Chrome Kiosk apps from StratosMedia, Telemetry, Arreya, SignageLive, Wondersign, Nutrislice, Chrome Sign builder and many others, we have a solution to support any scenario.

To learn more about how other organizations are using Chrome OS to deliver signage, check out this new IDC white paper.

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